Train-the-Trainer Certification In Emotional Intelligence

Six Seconds, an international leader in the field of EI that has certified hundreds of professionals, has designed a program to build and strengthen the capacity and skills of internal leaders in human resources, organizational development, internal change projects, sales, customer relations, marketing and operations to increase their emotional competence and to apply it to their area and specialty.

EI does not produce a company’s products of provide it’s services; it makes all of it better! Study after study indicates that leaders, teams and organizations that possess higher EI out perform those who do not. Smarts alone cannot compete with smarts and EI. Together they are a force that produces success. In today’s business environment the individuals and organizations that will with stand the tests of change and competition will be those that can integrate their IQ and EQ to produce superior products and services, work climates where the best want to work and customer remain loyal.

The course will improve:

• Leadership skills
• Sales performance
• Employee retention
• Customer satisfaction and loyalty
• Creativity
• Communication
• Commitment
• Employee morale and acceptance of change

The course is designed for groups of 12 - 30 to maximize learning and participation.

Format:

Five-day course that builds and strengthens the EI competencies of each participant, utilizes case studies to build application skills and develop action plans for work setting integration.

90 days of small group and individual follow-up to assist in application and implementation of changes.